When you leave this seminar, you will know:

  1. How to use the seven critical principles of effective communication.

  2. Why the success of communication is always the responsibility of the communicator.

  3. The simple paradigm shift that will instantly supercharge your communication results.

  4. How to set your outcome before you start to communicate.

  5. What to do when things aren't working out.

  6. How and why advertisers spend billions of dollars to change reality and how you can use the same techniques to your advantage.

  7. The power of using "you" instead of "me."

  8. How reliance on email has changed the dynamics of business communication.

  9. Why email is misunderstood over 40% of the time.

  10. Four strategies for getting jaw-dropping results from your email.

  11. The most effective way to make sure that your intended message is conveyed.

  12. The five-step method for proofing your email before you click "send."

  13. The software you need to use to determine the personality of the sender and reply in the way that will be most effective.

  14. How two people can extract wildly different meanings from exactly the same words, and how to be sure your words are understood by all.

  15. How to understand the clues in our voices ("vocal paralanguage"), hand gestures, body movements ("kinesics"), and facial expressions.

  16. How to use the mental and emotional "language" of others so your real message and intent come across.

  17. An incredibly useful exercise to develop "sensory acuity" in order to identify the unconscious, physical signs sent to you by others.

  18. How to use the unconscious mind to communicate in a way that other people will instantly "get it."

  19. The one reason why people (including you) do things. Imagine the benefit of knowing this BEFORE you ask for something!

  20. How to see the world through the eyes of others and communicate with them through their "personal perspective."

  21. The ten universal motivators and how to use them with yourself and others.

  22. The three components of the "Personal Perspective" and how they influence our personal and business relationships.

  23. How to be a listener that everyone wants to talk with.

  24. The difference between being an "internal" and an "external" listener and how to use this to remember names.

  25. How to give feedback without interrupting while you are listening.

  26. The four proven listening techniques that you can use right now.

  27. How to get diverse personalities to all work together.

  28. How to interact more effectively with everyone in your company.

  29. How to interrupt troublesome patterns of behavior, and intervene at a time when your actions will have the most impact.

  30. How to help other people become more resourceful and solve problems.

  31. The proven methods used by negotiators to create win/win solutions.

  32. How to use the powerful concept of "chunking up" to reduce and eliminate conflict.

  33. The seven levels of culture and how they impact communication.

  34. How to detect and interpret the differences in cross-cultural, non-verbal communication.

  35. Ways to appreciate the differences between people and use these differences to build stronger relationships.

  36. Methods of reducing misunderstandings caused by cultural differences.

  37. The generational influences that have shaped each generation and discover how they impact communication.

  38. How to acknowledge and appreciate cultural differences, and then manage these differences to take advantage of existing strengths.

  39. The concepts of values and beliefs and how they impact the perspective of each generation.

  40. Some of the common generational stereotypes and know how to find out which ones are valid and which ones are not.

  41. How to communicate effectively even when it seems that there are insurmountable differences.

  42. How to ask the right questions to pinpoint important information and sidestep the irrelevant.

  43. How to persuade someone to "buy" your product; "buy into" your wishes, your company's new policies, or your organization's charity.

  44. How to use language patterns to help people discover what to think about a subject.

  45. How to effortlessly overcome objections and change opinions by doing the exact opposite of what seems natural.

  46. How to determine the unconscious criteria and strategies other people will be using to make their decision (even if they are not aware of them) and then adapt your presentation to meet these criteria and strategies.

  47. How to create instant rapport with anyone, anywhere, in any situation.

  48. How to use universal body languages to convey confidence and other valuable attributes.

  49. The secrets of building lasting relationships and partnerships, both at work and at home.

  50. How and why rapport is created.

  51. How rapport can be used to reduce conflict, create agreements, and supercharge any communication.

  52. How, why and when (and when not) to use eye contact. Eye contact can be a powerful rapport building tool in many situations, but used incorrectly it can completely destroy rapport.

  53. How to use "sensory acuity" to recognize the subtle body language of other people and instantly adapt your communication to them.

  54. SOLVE YOUR GREATEST COMMUNICATION CHALLENGE! GUARANTEED!

When you register now for this exceptional seminar you will receive Paul's newest self-study course "Communication University" absolutely free (a $197 value)! (Register today because this supply of Communication University is limited.)

 

Los Angeles! October 13-14

 

Register for Conflict Resolution Seminar

National communication expert Paul Endress

Your facilitator for this outstanding workshop will be Paul Endress, a national authority on the application of psychology to business in the areas of communication, leadership, team building, and workplace synergy.

His extensive business career encompasses the establishment of nine companies. You've certainly read his commentaries and expert strategies on communication, hiring and retention on the front page of USATODAY, or in the New York Times, Entrepreneur and Forbes.

Paul has worked with thousands of professionals who have moved to a higher level of communication and success by participating in his keynotes, workshops, and continuing education programs.

Navigate the opportunities and challenges of email in the 21st century!

Get your free copy of Paul's new ebook "EMAIL DYNAMIX" and get what you want and need from every from every email you write!

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50+ Life-Changing Learning Outcomes are Yours...

Become a world-class communicator with communication skills that are the envy of everyone you know.

Unleash Your Natural Ability and...

By the time you leave the room at the end of the second day, you will know exactly what to do in every situation you encounter in both your business and personal life... event what to do with those seemingly unsolvable problems that keep you awake at night right now.

The Solutions are Easy... Once You Know What to Do!

Bring your most difficult problem... and watch it disappear!

The grand finale of the second day will be the last hour and a half when Paul guides you through a process that will use the framework you have learned to actually SOLVE your most pressing problem!

Here are Just Some of the Secrets that Will Be Revealed to You...